We’re always monitoring the implications and opportunities of global or domestic changes. Brexit is no exception and we’ll continue to work hard looking after your money and investments, whatever the economic environment.
The vast majority of our customers will not be affected by Brexit.
For customers who opened their account in the UK and who are currently, and will continue to be, permanently resident in the UK, their account will not be affected.
A small number of our customers opened their account in the UK and are now permanently relocated or may, in the future, permanently relocate to a different country within the European Union / European Economic Area. Equally, some may have been located in the European Union / European Economic Area when the account was opened and will continue to be based there on a permanent basis. Following the outcome of the Brexit negotiations, the approach taken by the EU/EEA regulators may affect such customers. We do not yet know what the approach of these regulators will be.
We continue to monitor political developments. We are also engaging with our regulators to help minimise any regulatory or operational difficulties that might arise. Our overall aim is to provide the service our customers expect whatever the Brexit outcome.
We will update our website with further information and/or actions you may need to take that are relevant to your account as soon as we are able.
We're aware fraudsters are taking advantage of the current uncertainty, so to help your clients stay safe from Brexit scams, here are some things to watch out for:
- Beware of all unexpected calls, emails and text messages
- Genuine organisations never ask for your PIN, full password or to move money to another account
- Never give out your personal or financial details, unless it’s for a service you want to use, and where you trust the provider
- Don’t be pressured into acting quickly – a genuine bank or financial services firm won’t mind giving you time to think
- Always double-check the web link and company contact details in case it’s a ‘clone firm’ pretending to be a real firm
- If you get an email, expand the pane at the top of the message and see exactly who it has come from – if it’s a scam, the email address of the sender may be filled with random numbers or be misspelled
- Beware that fraudsters can ‘clone’ email addresses to make their emails seem genuine
- Remember the old adage: if it seems too good to be true…it probably is!