Thank you for your support

Justin Blower, Head of Sales and Marketing, Ascentric

     

        Justin Blower

        Head of Sales and Marketing, Ascentric

     

The information contained in this page is for professional Financial Adviser use only.

I’m really pleased to confirm that the second phase of the rollout of our new platform has gone to plan so far. Both the old and new platforms are up and running again, having been temporarily unavailable since Thursday evening. Any restrictions have also been lifted and it’s now business as usual. Thank you to all our users who’ve worked with us to get to this point, for bearing with us and for helping to make the rollout go as smoothly as possible.

We’re not celebrating just yet though. If there’s one thing we’ve learnt from ours and others’ experiences, it’s that replatforming is never easy. There may be challenges along the way that we need to manage together, but I’m confident we’ve a strong team here to guide you through these initial stages. I’m also confident that no matter what happens, we’ll keep you up to date on progress, through regular platform updates, phone calls and emails.  You may be interested in joining our Linked In users group. This is exclusive to Ascentric platform users and is a useful forum for us to share information and updates. So if you’re not already a member, you can request to join here

If you spot anything on the platform that doesn’t appear to be working as it should, or you have a question, please let our Business Development team know. And keep your eyes peeled for emails from us with important updates over the coming weeks.

Thank you again for your patience and collaboration in getting to this point.

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