Ian McGough, Head of Platform Adoption, takes us through what to expect as we expand our service model to focus on how you sign up to Ascentric and the support we’ll offer you.
I was delighted to join Ascentric in April, as head of our newly-created Platform Adoption team. For me, it was a new beginning in more ways than one, as I also relocated from Edinburgh to Bath.
The excitement of a new venture, new proposition and new team brought enjoyable challenges. But the relocation posed some unique hurdles. The rather unusual circumstances of lockdown meant I wasn’t able to view any accommodation before I relocated. My letting agent sent me some videos of my apartment, demonstrating their expertise in making property appear a lot bigger than it actually is…
But after just a few short months, I’m pleased to report that Bath already feels like home. I feel very privileged to be leading this new team of highly committed, customer-focused platform experts. You can read more about the team here – our existing platform users will recognise a few familiar names!