Platform Adoption Team

Our Platform Adoption team is on hand to set you up on the platform. They’ll make sure you’ve got everything you need to get the most out of it.

New team, new experience

How we developed our way of working

“As with the build of everything new, laying strong foundations has been key to success. The team and I spent a lot of time analysing how Ascentric has worked with new firms in the past and we spoke to our current platform users to understand their perspective.

Gathering this information meant we could build a service model with a smooth joining process for all future users and collaborative support for existing firms where it’s needed.”

     - Ian McGough, Head of Platform Adoption, Ascentric 

Read Ian's article

We provide ongoing support

The platform is an effective tool for streamlining your processes, when you know how best to use it.

Whether you’ve got a new starter at your firm, or you just want to brush up on your platform knowledge – we’re here to help.

And we offer an ‘MOT’ approach where we talk through processes to make sure the platform is working hard for you and helping your business performance.

Contact the team

Get in touch

Want to find out more? Email our mailbox or contact individual team members directly.  

 

Contact the team

Meet the team

Meet the people responsible for understanding your business needs.

Meet the platform adoption team

How did we do?

We’re always looking to improve and we welcome your feedback.

Let us know your thoughts
Contact our sales team

The Ascentric Wrap platform is available for Financial Advisers to support their business. Find out how we could help add more value for your clients

adoption@ascentric.co.uk

We're here to help

If you're already using our platform and have a question, please visit our Contact Us page for the best ways to get in touch.